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Privacy Policy

Last updated: March 25, 2026

Welcome to Komodo Springs. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit komodosprings.com.
1

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, and phone number when you submit an inquiry or register for an event.
  • Newsletter Subscriptions: Email address and name when you subscribe to our newsletter.
  • Payment Information: When purchasing products or event tickets, payment details are processed securely through Stripe. We do not store your full payment card details.
  • Usage Data: Information about how you use our website, collected via Google Tag Manager and analytics tools.
  • Communications: Any messages or information you provide when contacting us.
2

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process event registrations and purchases
  • Send newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
3

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (including Google Tag Manager and Facebook Pixel) to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

4

Facebook Integration

Our blog pages include Facebook social plugins (comments and share buttons) powered by Facebook's SDK. When you interact with these features, Facebook may collect data according to their own Privacy Policy. We encourage you to review Facebook's privacy practices.

5

Third-Party Services

We use the following third-party services that may collect data:

Stripe — Payment processing
Google Analytics — Website analytics
Facebook — Social sharing and comments
HubSpot — Customer relationship management

Each of these services has its own privacy policy governing their use of your data.

6

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

7

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.

8

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority
9

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

10

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Komodo Springs

Red River Gorge, KY

Email: info@komodosprings.com